Help Centre
We’re usually very good at replying to emails, but if you’ve got questions or need help with your booking, it might be quicker to find the solution here. Don’t worry if you can’t though – we’re always happy to hear from you if you’d like to contact us.
Frequently Asked Questions
When you book a course with us, our system should automatically send an order confirmation email to the billing email address (not the student email address). If you can’t find your order confirmation email, please first wait a few minutes and then check your junk inbox because sometimes our emails can end up in there.
If you still can’t find the order confirmation, then either something weird happened on our email server, or you might have made a typo when entering the email address (over the past 5 years, we’ve found that both these scenarios are equally common). If that’s the case, just drop us an email at team@6med.co.uk, telling us which course you registered for and what the billing/student name was. We’ll find your order on our system and let you know that everything’s all good.
If you’ve booked a course last-minute and are having issues finding the confirmation email, then please don’t worry. The order confirmation doesn’t really say anything interesting, but it does give you a link to the course joining instructions. Here’s the link – https://6med.co.uk/course-joining-instructions. We have everyone’s registered names on the system, so you don’t need the confirmation email to gain entry into the course, provided you remember what your name is!
Not to worry. Our course joining instructions (i.e.: where to go, what to bring, lunch arrangements) are always available at https://6med.co.uk/course-joining-instructions
Our instructors usually send an email a week before the course saying hello, but please don’t worry if you don’t get that email, because it doesn’t really say anything interesting other than ‘hello’.
Also, because we try and save money and use a cheap email service, sometimes the emails we send can end up in junk inboxes, so please do check your junk email if you’re looking for an email from us 🙂
Our refund policy (stated on all the registration pages) is that we can give you a full refund if you let us know at least 14 days before the course you’re registered to attend. If you’d like a refund, just drop us an email at team@6med.co.uk and tell us your name + which course you booked so that we can refund the money to your card. We usually process refunds in a batch once or twice a week, so please don’t be concerned if you don’t hear back from us instantly 🙂 As long as you requested the refund 14 days before the course, we guarantee that the refund will be processed and the money will be back in your account within a few working days.
If you’d like to cancel your place on a course but the course is less than 14 days away, then I’m afraid we won’t be able to offer a refund, but we’re happy to transfer your registration to another student, if you know anyone who’d like to take your place.
You will be given a 300+ page course book to keep, containing all you need to know to do well in the UCAT and packed with practice questions and detailed solutions. During the course itself, we will be referring constantly to this book and interactively going through it as a class. This book should become your best friend every day until test-day (after which you can burn it).
As to who’s going to be teaching you, we always have 2 instructors for every course. They will be from our UCAT instructor team, who have been hand-picked from a pool of hundreds of applicants from the top medical schools. Each will have had extensive teaching experience and high-scorers themselves in the UCAT. More importantly, all our instructors know their stuff, are fun and friendly, and will be skilled at working the class interactively – making the whole process painless and much more enjoyable.
Certainly. The easiest way to change your booking is simply to book again for the correct date, and then drop us an email so that we can refund your original booking. We can refund your original booking provided you let us know at least 14 days before the course is due to take place.
We’ve run our BMAT, UCAT and Interview courses at a few schools over the years. The prices for schools are basically the same as they are for normal students, although of course, schools can get VAT refunds, so would effectively save 20%. Please drop us an email if you’d like to talk about us coming in to your school to deliver a course or two.
The short answer – no.
The long answer – you have very little to lose, and a lot to gain by attending. Our courses have been incredibly helpful for a large number of students in the past few years, and that’s because we know exactly where people fall down and make mistakes in the UCAT. Importantly, we’ve done all the hard work of comparing and creating the best strategies using a wide array of resources so that you don’t have to. Just so you know, all our content is continuously peer-reviewed and updated every year. You won’t go away with a guaranteed high score in the bag, but you will absolutely go home much better prepared, equipped with a new set of effective strategies, and more confident. You can trust that we know what we’re doing – all of us have received high scores on the UCAT (725+), been extensively trained to teach UCAT, and have a passion for teaching.
Glad you asked. We certainly think it is, though our opinion is probably slightly biased. If you want a more impartial opinion, we can tell you that we give a feedback form to students at the end of each course, and in 3 years of teaching BMAT, every single student has answered ‘Yes’ to the question ‘Would you be inclined to recommend the course to a friend?’ We’ve also got a tonne of reviews that you can read on our reviews page.
It’s true, we’re not BMAT examiners or anything. We’re just a group of medical students who have successfully been through the process. As such, you won’t get any insider knowledge from us, but what you will get, is arguably the most important perspective – the student’s perspective. Because we know what kinds of things you’ve covered in school, we’re able to tailor our teaching to suit you, in a way that no one else really can. We know how hard the BMAT is, having taken it ourselves very recently, so we can share with you the tips and tricks that we learnt which we found helpful. And at the end of the day, it just really helps to be taught by people you can easily relate to – it makes things far more enjoyable. Besides, we’ve been teaching this stuff for the last 3 years, with glowing reviews (check out our reviews page), so we can’t be that bad 🙂
By all means, if money’s no object then do please attend whatever courses you feel will help you. However, if you’re looking for the best value-for-money option, then there’s really nothing that beats us. We’ll give you a whole day of teaching, provide everything you need to prepare for the BMAT, and in the end, hopefully help you get into a great university. No other company provides all that for the price that we’re offering.
If we may be so bold, we feel that £139 is a very reasonable price for a course as good as ours. In fact, the price is probably far too low, at least compared to the rest of the courses on the market. We’ve got to pay for the premises, the printing, the transport to and from the various locations, VAT, Corporation Tax, accounting fees, software costs, and ideally would like a little left over for ourselves (as this is effectively our Summer job). If you think of this as an investment in your life, £139 really isn’t too much to ask. Having said that, if money is an issue, please check out our bursaries page.
In a market dominated by companies that charge over £300 for their courses, we’re always a bit wary of charging significantly less – most of us have studied Psychology as part of our Medical degrees at University, and we know that people tend to associate a lower price with a poorer quality product. In the end however, we decided that the pros far outweigh the cons. We don’t want money to be a barrier for entry for people who want to study at top universities, and forking out £330 for a course just isn’t feasible for most (including us). And because we’re a team of students, rather than a corporate giant, we pride ourselves on being able to provide a fantastic course for a fraction of the price you’d pay elsewhere.
It’s true, we’re not UCAT examiners or anything (if those even exist). We’re just a group of medical students who have successfully been through the process. As such, you won’t get any insider knowledge from us (nor will you from anyone else), but what you will get, is arguably the most important perspective – the student’s perspective. Because we know what kinds of things you’ve covered in school, we’re able to tailor our teaching to suit you, in a way that no one else really can.
Along with this, we’ve worked very hard to bring you the best strategies and techniques that have worked for us and we know will work for our students. You can rest assured that our close-knit team of instructors and course material writers have all secured UCAT scores of 725 and above, with many scoring in the 800s.
It goes without saying that we constantly test and improve upon strategies year on year, and cover any new changes to the UCAT. We know how hard the UCAT is, and at the end of the day, it just really helps to be taught by people you can easily relate to – it makes things far more enjoyable. Besides, we’ve all of us have years of teaching experience under our belt, so you’ll be in good hands!
By all means, if money’s no object then do please attend whatever courses you feel will help you. However, if you’re looking for the best value-for-money option, then there’s really nothing that beats us. The techniques and strategies we’ve come up with and taught for the last few years are second to none, and the majority of the 5,000 students that have been on our courses will testify to that. We’ll give you a whole day of teaching, provide everything you need to best prepare for the UCAT, and in the end, hopefully help you get into a great university. No other company provides all that, and certainly not for the price that we’re offering. Check out our Reviews page if you don’t believe us 🙂
We feel that £139 is a very reasonable price for a course as good as ours. In fact, the price is probably far too low, at least compared to the rest of the courses on the market. We’ve got to pay for the premises, the printing, the transport to and from the various locations, VAT, Corporation Tax, accounting fees, websites costs, and ideally would like a little left over for ourselves (as this is effectively our Summer job).
Having said that, we do understand that £139 is rather a lot of money. We’re fully committed to help widen access to Medicine, which is why we offer an unlimited number of bursaries each year (we give out over £10,000 in bursaries each year). If money is at all an issue for you, please check out the Bursaries page and get in touch with us – we’d be delighted to work something out.
In a market dominated by companies that charge over £300 for their courses, we’re always a bit wary of charging significantly less – most of us have studied Psychology as part of our Medical degrees at University, and we know that people tend to associate a lower price with a poorer quality product. In the end however, we decided that the pros far outweigh the cons. We don’t want money to be a barrier for entry for people who want to study at top universities, and forking out £330 for a course just isn’t feasible for most (including us). And because we’re a team of students, rather than a corporate giant, we pride ourselves on being able to provide a fantastic course for a fraction of the price you’d pay elsewhere.
We didn’t plan to offer any private tuition initially, on the grounds that it would go against our company ethos of levelling the playing field and removing the question of money from the applications process. However, we were contacted by several students over the year who felt they learn best in a one-to-one setting, and so we’re now offering a private coaching option in which we don’t teach anything that’s not already taught on the course. If you’re interested, please contact us via phone or email and we’ll try and work something out.
By the time you get to the course, most of you will probably have attempted a few questions already and know roughly how the UCAT works. That being said, you don’t need to have any prior experience of the UCAT before the course: we go through everything you need to know on the day – although we don’t like to waste your time by going through general things you could easily find on the official UCAT website yourself.
It certainly wouldn’t hurt to get a general sense of the UCAT exam, but if you can help it, we don’t encourage you do too many questions before our course: we’ll give you a new set of strategies and techniques that have proven time and time again to be the most effective way of tackling the exam, so we don’t want you building up too many bad habits beforehand. If you’ve already done quite a few questions, it doesn’t matter – but be prepared to change the way you do things when you come on the course!
We work very hard to make our course the best on the market and pull out all the stops to keep it that way – but there are some general things you can do too to get even more out of it.
Many students comment on the intensity of the course, and we think that’s a good thing – there’s a lot of high-yield information to get through. In light of this, do arm yourself with a good night’s sleep and make sure you don’t skip breakfast. Also, don’t come on the course if you’re not going to take it seriously and give it your absolute focus. We do sometimes get students, although not very often, that clearly look and act like they don’t want to be there from the very beginning, or are just disruptive and can’t stop talking to the friend they brought along.
Importantly, we encourage you let go of any inhibitions and get stuck in – the course is very interactive and all our tutors are super friendly, so don’t be afraid to admit you don’t understand or ask questions. This may be your best chance to bring up any issues you may have and to straighten out any doubts! We’re also more than happy to talk to you about anything medicine-related, including your university applications and ideas for your personal statement.
Not at all. If you’re naturally a confident, charismatic person who knows about medical ethics and current affairs, you’ll probably get all your offers without our help. But if the idea of interviews is daunting (like it was for most of us at the time), the course will help calm your nerves and give you a structured approach to tackling the interview.
As you step through the classroom door, our instructors will hand you a copy of our course handbook to keep, as well as provide an erasable whiteboard and markers for any workings you may have to jot down during the day. If you have a basic, non-scientific calculator lying around the house, do bring it, otherwise you can just use your phone calculator. It goes without saying that you should bring pens and pencils. Apart from that, it’s really up to you whether you want to bring some snacks or food (there’s always a place close by where you can buy food). In our experience, the rooms can get quite hot in the summer, so it’ll be a good shout to bring water with you.
Good question. The answer is partly yes, and partly no.
Yes because if you ask us to, we can tailor your mock interview so that it’s more ‘Oxbridgy’ than normal interviews. So that’s a good way of getting some experience of the typical Oxbridge format.
No because as sad as it sounds, you can’t really teach someone how to be good at Oxbridge interviews. It’s very much a case of just knowing your subject and being intelligent enough to tackle the subject-related questions that they’ll throw at you. What our course will teach you is how to come across as a nice person in your interview (which always helps) and how to structure your answers to the “generic” interview questions that they sometimes ask. We also have a section in our Workbook dedicated to Oxbridge interviews, though again, there’s nothing really that we can “teach” you about it – the book will just help you get an idea of what it’s all about, and bust some myths that surround the Oxbridge interview process.
Of course. Just drop us an email at least 14 days before the course, and we’ll refund the full cost to the debit/credit card you used for payment.
We certainly think it is (though obviously we’re pretty biased). But don’t take our word for it. Have a look at the Reviews page to see the comments students have left us over the past few years.
Very valid question. It’s true that we’re not qualified experts in interview coaching (if that’s even a thing). As such, you won’t be getting any insider knowledge from us but what you will get, is arguably the most important thing – the students’ perspective. All our instructors are current medical students at some of the top universities in the country, and we’ve all been helping out with interview preparation at our schools these last few years. We know the common mistakes that students always make, and we know what to teach you to help you perform at your best. Besides, being taught by someone close to your age is much more enjoyable (and by extension, much more useful) than being talked at by a middle-aged adult that you can scarcely relate to!
Contact Us
If you’ve got any questions, queries or comments, please don’t hesitate to get in touch by email, text or twitter. We usually respond within a few hours, if not sooner.
We’re a friendly company run entirely by medical students. We run one-day courses for the UKCAT, BMAT and Interviews. We’ve also got online courses and question banks for the UKCAT and BMAT, and if that’s not enough, we’ve got a tonne of free resources in our Application Guide too!
