6med Help Centre
Do you have any doubts? Here are the answers!
Bookings
We’ve run our BMAT, UCAT and Interview courses at a few schools over the years, so we can definitely help!
The prices for schools are basically the same as they are for normal students, although of course, schools can get VAT refunds, so would effectively save 20%.
If you’d like us to get in touch about running a course in your school please fill in the form here (if you’re a student, you’ll need to talk to a teacher and ask them to fill in the form, as we can’t use details which are passed on to us by another person – it’s a data protection thing).
Check out more information on our school courses page here!
When you book a course with us, our system should automatically send an order confirmation email to the billing email address (not the student email address). If you can’t find your order confirmation email, please first wait a few minutes and then check your junk inbox because sometimes our emails can end up in there.
If you still can’t find the order confirmation, then either something weird happened on our email server, or you might have made a typo when entering the email address (over the past 5 years, we’ve found that both these scenarios are equally common). If that’s the case just fill in your details here, and we’ll get back to you to confirm everything’s okay!
Last minute bookings…
If you’ve booked a course last-minute and are having issues finding the confirmation email, then please don’t worry. Just email us at [email protected] and we will give you the details you need provided you can show it was you who made the booking!
You’ll be taught by an instructor (or two!) from our instructor team, who have been hand-picked from a pool of hundreds of applicants from the top medical schools. Each will have had extensive teaching experience and high-scorers themselves in the UCAT or the BMAT.
More importantly, all our instructors know their stuff, are fun and friendly, and will be skilled at working the class interactively – making the whole process painless and much more enjoyable.
Crash Course instructions are scheduled to be emailed out the week before and the day before your course date. Make sure to keep an eye on your spam and junk folders in case the emails end up there. Please note that course instructions are sent to the billing email address.
If you still haven’t received your course instructions, please get in touch with us at [email protected] or complete the following form.
Unfortunately, the courses are only available with the Plus and Advanced Bundles.
With the Plus Bundle, you’ll gain access to one course. However, with the Advanced Bundle, you’ll enjoy unlimited crash courses on all components included in your bundle.
No, the crash course content stays the same each time. Since you have unlimited access, we suggest taking the course at different stages of your prep: at the start to get to know the material, during practice to see how much you’ve improved, and at the end to really lock in what you’ve learned.
The price cannot be reduced based on the number of courses you wish to take, as they are provided as a complimentary resource with the Advanced Bundle.
Currently, our crash courses are only available as part of our bundles and cannot be purchased separately. If you’re interested in taking just one UCAT/Interview course, we recommend the Plus Bundle, which gives you access to a single course.
Super Sensei Tuition FAQs
Sometimes it takes up to 3 working days for us to assign you one of our best tutors (Usually less), but we appreciate your patience.
Here you can find more information about Super Sensei Tuition!
Your sessions will be delivered online via Skype or Zoom!
You can book your tuition session whenever suits you best, they are completely flexible.
Here you can find more information about Super Sensei Tuition!
We are more than happy to extend your hours sessions.
Please contact us ([email protected]) and let us know how many more hours you want to add to your current tuition, and we will provide you further information.
Here you can find more information about Super Sensei Tuition!
Of course you can!
You can let us know how you’d like to distribute your hours on a form you’ll receive after your purchase or you can reach out to us through our email [email protected] and our team will help you with this.
That’s correct!
If you’d like to distribute your hours through different components of the application, our team will allocate a tutor specialised in the area.
Crash Course FAQs
Glad you asked! We certainly think it is, though our opinion is probably slightly biased.
If you want a more impartial opinion, we can tell you that we give a feedback form to students at the end of each course, and in 3 years of teaching UCAT, every single student has answered ‘Yes’ to the question ‘Would you be inclined to recommend the course to a friend?’ We’ve also got a tonne of reviews that you can read on our reviews page.
Check out more information on our crash courses page here!
You’ll be given your course instructor’s details before the course in case you have any ‘on-the-day’ enquries, eg. if you’re lost or you’re going to be late.
Our instructors are all busy medical students though, so please contact us with any general enquiries you have!
The short answer – no.
The long answer – you have very little to lose, and a lot to gain by attending. Our courses have been incredibly helpful for a large number of students in the past few years, and that’s because we know exactly where people fall down and make mistakes in the UCAT. Importantly, we’ve done all the hard work of comparing and creating the best strategies using a wide array of resources so that you don’t have to. Just so you know, all our content is continuously peer-reviewed and updated every year. You won’t go away with a guaranteed high score in the bag, but you will absolutely go home much better prepared, equipped with a new set of effective strategies, and more confident. You can trust that we know what we’re doing.
As an example, for our UCAT course leaders, all of us have received high scores on the UCAT (725+), been extensively trained to teach UCAT, and have a passion for teaching.
You should have received an instruction email about one day before the course, which includes all of the instructions for when and where you need to go – it’s often worth checking your junk or spam filters just in case it’s landed there.
If you’re really stuck on the day – or if you’ve booked less than 3 working days before the course, please email us at [email protected] and we’ll get back to you as soon as we can.
Yes!
At 6med, we’re 100% committed to our goal of widening access to Medicine by levelling the playing field that’s been warped by corporations charging extortionate fees for their courses, and by “elite” schools giving their students help that others couldn’t even dream of.
We don’t want money to be a barrier to entry into Medicine, and while we’ve priced our courses significantly lower than our competitors, we understand that the price might still be too high for some students. That’s why we offer an unlimited number of bursaries to students for whom entry into Medicine is a realistic prospect but who, for whatever reason, would find it difficult to attend our courses on financial grounds.
Check out more information on our bursaries page here!
All the information you need is on this page of our website!
Please note – the application form will be switched off on September 24th 2024 and applications will not be accepted after this date.
It can take upto 2 weeks to hear back from us regarding the success of your bursary application, particularly at busy times of year. We suggest you apply early, as we try to work as quickly as possible, but we can’t rush applications even if it is very close to your test date.
If you haven’t heard from us after this time it would be a good idea to check your spam or junk folders as sometimes emails can end up there!
If you still can’t find an email from us (and it’s been more than 2 weeks since you applied) you can fill in the form here to request a progress update. Please note: if you request a progress update less than 2 weeks after your application was submitted we won’t be able to respond and it slows down the whole process!
We try and give everyone as much time as possible to apply for one of our courses or bursaries, however planning and running the courses takes some time and we also have our own work at medical school to think about!
For this reason, we close applications for bursaries at the start of September every year, as if we left it later than this we might not get time to process all of them with enough time left before your UCAT. The deadline in 2024 is Friday the 24th – we can’t accept any bursary applications after this date.
Check out more information on our bursaries page here!
All bursary applications are reviewed on a case by case basis. Please see here for more information about who is eligible.
We will book you onto the relevant Crash Courses, so you should receive a couple of emails containing links to download your ebooks and invitations to our online course. As for your UCAT Ninja subscription (if applicable), if you didn’t already have an account, you will be emailed login details within 24 hours, if you did have an account that account will be simply upgraded – again this can take up to 24 hours.
Please make sure to check your spam and junk folders as sometimes our emails end up there by accident!
Upgrades
If you have a previous bundle and would like to upgrade to a new one, please contact our team at [email protected]. They will assist you with the payment process and provide access to the additional materials. Please note that you will need to pay the difference in price for the new bundle.
If you didn’t already have a Ninja account before making your purchase, your account details will be sent to your billing email address within one working day.
If you already had a Ninja account before making your purchase, your existing account will simply be upgraded. This will happen automatically within one working day and you won’t be sent a new set of login details.
Our emails often end up in your spam/junk folders by mistake so make sure to check there for your details.
Get in touch with us at [email protected] if it has been longer than one working day and you still don’t have access to your account.
Every UCAT Ninja account includes a 1 month or 12 months subscription after purchase.
Please send us your order receipt and we will let you know if your subscription is expired.
Refunds
If you’d like a refund and you’ve checked that you’re eligible for one in our Terms and Condition page, just fill in your details here.
We usually process refunds in a batch at the end of the week, so please don’t be concerned if you don’t hear back from us instantly. It can then take 3-5 working days for your bank to process the payment, but don’t worry! As long as you requested the refund 14 days before the course, we guarantee that it will be processed and the money will be back in your account within a few working days
As access to the service is available immediately upon purchase we are unable to offer refunds on the Crash Course Online, eBooks, Ninjas, Masterclasses or Personal Statement Review services or any other online resources.
Here you can find more information on the terms and conditions page.
Unfortunately, since our Bundle products give instant access to all of our downloadable and online resources, we cannot offer refunds on Bundle purchases.
Any unused Super Sensei Hours contained with any bundles purchased are fully refundable during the cooling off period. Please check our T&C for further details.
Technical and General Help
If you’ve checked through all of our FAQs and you can’t find the answer to your question, you can get in touch with us with any general enquiries about all things 6med here.
Please note that although we do read all comments, queries and ideas sent to the inbox, we can’t guarantee that we’ll be able to reply to them. If your enquiry is about a specific purchase or booking, please use the specific form found on the relevant help page.
Don’t worry, our e-books can be a little tricky to open so make sure you follow these steps to view them:
1. First, make sure your e-book has downloaded to your device. It should do this automatically when you click the e-book link
2. Our e-books are encrypted so can only be viewed using Adobe Acrobat Reader, not your browser or any other software, if you don’t already have Adobe Acrobat Reader you can download it for free online
3. Once Adobe Acrobat Reader is downloaded, open the software from your desktop
4. In Adobe Acrobat reader click File > Open > then select the e-book file from your downloads folder
You should then be able to view your e-book, if you are still struggling please send a screenshot of your entire screen with the book open in Adobe Acrobat Reader to [email protected] and we can troubleshoot the issue further for you.
If you get stuck, please see this guide.
Remember, because of copyright legislation, we’re not allowed to permit printing of e-books – sorry.
We’re really sorry to hear that your card has been declined- sometimes it happens on online platforms. The first thing you should do is contact your bank- we find that international banks get a bit twitchy when you are trying to make an online payment that’s in a foreign currency.
If your bank solves the issue, or says there’s no issue, please log into your Ninja account and check that your card details on your account are still valid.
Entrants are nominated by their magazine subscribers, users, social media following, clients and more. Once nomimated, Aquisition International’s judging panel evaluated all nominees for this category.
After careful evaluation and significant research into the nominees, a winner is decided – this was us in 2020!
It can be annoying trying to find what support is actually available from a provider, so we’ve tried to make things as simple as possible.
You can take a look at our Pricing page to get a clear understanding of what we do, and how much it costs. Simple!
Once you have your Personal Statement draft ready, email it to us at [email protected]. We will share it with our tutor, and you will receive feedback via email within 5 working days.
Contact 6med
You can find us on Social as 6medHQ, or just click on the following links:
You can join our Discord and WhatsApp groups as well, to enter a community of aspiring Medics sharing the best tips and tricks for an application!
Follow us and find our latest updates, relevant articles and and a ton of good vibes for your application! 💙
Yes, you can send us a message through WhatsApp! Click here and we’ll be available to chat from Monday – Friday 9AM – 5PM.
Unfortunately, we’re not available on weekends, but you can drop us an email instead at [email protected].
Registration for our UCAT Preparation and Interview Preparation is now open.
Isn’t that exciting?
